CBTHost Help Center

Find comprehensive guides, tutorials, and answers for all CBTHost platforms

For Students

Video Tutorials

CBTHost Student Tutorial

How to create account, join tests, and view results

How do I create a student account?

Visit cbthost.com and click "Create Account / Login". Sign up using your email address and basic information. You'll need this account to participate in tests.

How do I join a test or quiz?

From your dashboard, click "Participate in Test" and enter the CBT Passcode provided by your instructor. The system will verify the passcode and grant access if the test is published.

What's the difference between Open and Closed tests?

Open Test: Accessible to all registered users with the passcode. Your email and name are used as Test ID.
Closed Test: Restricted to specific students. You must use the Test ID assigned by your instructor.

How do I use the mobile app?

Download the CBTHost Mobile App, log in with your web credentials, and enter CBT passcodes to take tests. The app syncs with your web account and supports both timed and manual submissions.

What happens if I lose internet during a test?

If you lose connection, try to reconnect immediately. For critical exams, consider using the offline version. Always ensure stable internet before starting important tests.

For Instructors

Video Tutorials

CBTHost Instructor Tutorial

Creating tests, importing questions, managing students

How do I create a test or quiz?

Log into your account, click "Create Test / Quiz", enter the test name, and configure settings like duration, score per question, shuffle options, and attempt limits under the "Config" section.

Can I import questions from documents?

Yes! Use our import template to format your questions and upload .docx or .pdf files. The system automatically processes text, images, formulas, tables, and diagrams from your documents.

How do I manage students for my tests?

Download the Excel template from the "Upload Student Data" section, fill in student details (Test ID, Name, Email), and upload the file. Each student is identified by their Test ID for tracking.

How can I transfer questions between tests or accounts?

Use the Data Transfer section. For same account transfers, select source and destination passcodes. For different accounts, create a Security Phrase and share it with the receiver.

How do I export results?

Results can be downloaded in Excel format from your dashboard or accessed programmatically via API. All results are automatically processed and available immediately after test completion.

Offline CBT Software

Video Tutorials

CBTHost Offline Installation Guide

Download, install, and setup offline version

How do I download and install the offline version?

Download the installer from our website, run the setup file, and follow on-screen instructions. The system automatically creates a configuration file (config.json) in the installation directory.

What if the port is already in use?

Open config.json, locate the port field, and change it to a free port number (e.g., 8081, 5000, 9000). Save the file and restart the software.

How do I set up admin access?

Copy the Admin Access Code from config.json, open your browser to the address shown by the software, and enter the code to unlock the admin panel. You can update this code anytime for security.

How do I import questions from CBTHost.com?

Create your quiz on cbthost.com, export questions as a .json file, then import this file in the Import Questions section of your offline software. All questions must be created through cbthost.com for compatibility.

Can students retake tests in offline version?

The current version supports one attempt per student. To allow retakes, manually delete the student's previous attempt record, which will enable them to take the test again.

What are the system requirements?

Windows 10/11 (64-bit), 2GB RAM minimum, 500MB free disk space, and a modern web browser (Chrome, Edge, or Firefox).

Mobile App

What are the mobile app requirements?

Android 8.0 (Oreo) or higher, internet access for login and synchronization, and minimum 100MB free storage space.

How do I log into the mobile app?

Use the same email and password as your CBTHost web account. Alternatively, you can log in through the website and get redirected to the test page.

What happens if I close the app during a test?

Reopen the app; the test will auto-resume or auto-submit depending on your instructor's settings. Avoid closing the app during tests to prevent potential data loss.

Still Need Help?

Our support team is here to assist you with any questions or issues.

Contact Support

support@cbthost.com

+234 811 331 5252

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